Help Center
HOW MAY WE ASSISTS YOU?
Viewlight introduces the most the most advanced ophthalmic instruments in the market. We take pride not only on our innovative products but the maintenance and customer support to all our clients.
SOFTWARE SUPPORT
At Viewlight USA, we take pride and years of experience, supporting the high technology and software driven equipment to all our valuable customers.
SHIPPING SERVICES
Our shipping terms & conditions for all our products “Ex Works Miami, USA” freight charges, deliver, taxes and or any other fee are not included in our pricing.
CUSTOMER RELATIONS
Viewlight USA, understands that your equipment is a vital part of your practice and we take all customer relations matters seriously.
TECHNICAL SUPPORT
Viewlight’s trained technicians can be there to assist your needs, whether you are looking for additional training or need trouble shooting assistance.
SERVICE & SUPPORT
At Viewlight USA, we take pride and years of experience, supporting the high technology and software driven equipment to all our valuable customers. Viewlight’s trained technicians can be there to assist your needs, whether you are looking for additional training or need trouble shooting assistance, follow the steps below to be instantly connected to a technician. Today we continue to offer our service and support for their products..
Viewlight Assistance, Repair, and Authorized Service. We know that your equipment is a vital part of your practice and we take their maintenance seriously. Our Technical Support Staff can offer assistance with all our complete full catalog of products.
WE OFFER:
- Factory trained service technicians
- We can offer any type of repair for our complete full product catalogs
- 15+ Years Experience
- High Technology Repairs
- Remote Support
GENERAL MAINTENANCE:
- Electronic repairs
- Warranty Support and service
- Cleaning
- Calibration, alignment to Factory Specs
- Any assembly or replacement or repair
- Communication Problems
- Integration or Connection between Equipment
- Any kind of technical demand
In order for Viewlight to assist you with all repairs or maintenance services, equipment would only have to be purchased directly through us. Therefore, all outside purchases without a Viewlight proof of purchase, Viewlight cannot perform or accept any maintenance repair tickets.
Viewlight Ophthalmic Instruments brings over 15 years of experience and expertise to the table in keeping your Viewlight equipment in top working condition.
Please make sure to provide all related images and the equipment’s serial number, therefore we can perform repairs in our facility and offer prompt turn around service via freight. Availability of some services are limited to our local regions.
PRODUCT REPAIRS
CALIBRATIONS & CONNECTIVITY
Our expert technicians at Viewlight USA can repair and service diagnostics and optical equipment from available brand manufacturers listed on our products. All service repairs are eligible ONLY if purchased directly through Viewlight USA.
